October 2011
Corporate Health Coaching and Your Bottom Line
Corporate Health Coaching and Your Bottom Line
At Viverae, our success is built on the Viverae intervention: a three-pronged approach that includes basic health screening, interactive health coaching, and a series of events and incentives to drive and maintain employee involvement. Corporate health coaching is one of the best things you can do for your employees, your productivity, and your bottom line. Without the relationship and interaction of health coaching, health screening and incentive programs won’t be as successful. If you want to see a real difference in your healthcare-related costs, invest in a top-notch health coaching program. Here are a few ways to get started:
Begin With a Health Assessment
Our Member Health Assessment (MHA) is a 20-question form that assesses employee behaviors involving physical activity, tobacco, stress, nutrition, and general lifestyle (which includes alcohol, sleep, and overall satisfaction with life). Results of the MHA are numerically calibrated based on health research to produce a “health index.” A higher index indicates better health and a lower risk for health issues.
Add a Biometric Score
Our biometric score is a combined, weighted score based on cholesterol, body mass index (BMI), blood pressure, and other physical characteristics, as taken by trained health professionals. As with the MHA, a higher combined score means lower overall health risks.
Coach Your Highest-Risk Members Most Actively
Deliver consistent health coaching by trained counselors or clinicians. Use the combined MHA and biometric scores – Viverae has developed a proprietary overall health score model - to identify those with the greatest health risks, and reach out to them most often by phone, secure messaging, or face-to-face conferencing. At Viverae, we advocate monthly coaching for the highest risk members, quarterly coaching for members with moderate risk, and at least annual coaching even lowest risk members.
Keep Up the Good Work
Once you see the difference between real coaching and a quick encouragement to “eat better, exercise more,” you’ll want to keep your incentive drives going. As people see their numbers change, that positive reinforcement will help keep them going. Lifestyle changes result in real, measurable health improvement, and that improvement is greatest among employees with the greatest health risks.
The Numbers
This all sounds beautiful in theory, but how can you be certain that you’re getting real, measurable return on investment (ROI)? Here are some quick statistics to help you make the right decision:
Baylor Business recently undertook a study of the Viverae method in over 60 corporate settings. They measured employee MHA and biometric scores over time. Those with a very high initial health risk improved their MHA scores by a stunning 14.8%, and their biometric scores by over 21%.
Baylor also had a look at members who received health coaching versus those who didn’t. Consistent health coaching led to improved MHA and biometric scores. Employees with no coaching were provided with their scores and received written information regarding improving health; their scores improved by an average 2.4% over the course of a Viverae program. Among members who received coaching, scores improved steadily as members were exposed to more coaching – from a 3.1% increase for members who received one session to 7.1% for individuals who received four or more sessions.
The data above is available through a free download of the white paper “ Worksite Wellness: How Engagement Drives Real Health Improvement.”
Viverae has the experience to help you improve your employee health, thus decreasing sick days and increasing both morale and productivity. Let us show you how to keep your costs down and increase work efficiency through real health improvement. To find out more about our programs and services visit viverae.com.
6 Steps To Total Population Health - New Viverae Video
What are the 6 Steps To Total Employee Population Health?
Step 1: Health Promotion
Step 2: Risk Identification
Step 3: Risk Stratification
Step 4: Lifestyle Programs
Step 5: Clinical Programs
Step 6: Access to Care
Viverae is a comprehensive provider of corporate wellness solutions. The 6 Steps To Total Population Health is the roadmap that we follow to build successful, impactful wellness programs that lead to behavior change.
Check out the video above to see how Viverae accomplishes each of these steps. All of the solutions listed in the video were developed in-house.
To learn more about Viverae visit viverae.com
Starting Off Right: Healthy Tips for Pre-Pregnancy
This is the first in a series of articles Viverae will offer about healthy pregnancy.
Would you run a marathon without training or take a big exam without studying? Well, if you answered no, then you understand that before any important event in life there is a time of preparation and planning, and pregnancy is no exception. Having a child is a choice that will affect the rest of your life, so it is important to take the right steps to prepare.
First things first, choose the right health care provider to help you through the pre-conception process. It is also essential to start taking a multivitamin with folic acid and to maintain or reach a healthy weight. Trying to have a baby will take commitment, patience and, depending on your current birth control methods, it could take some time.
Before you start to think about, “Will I have a boy or girl?”, “What name will I choose?” or “What will the nursery look like?” take some time to consider the following questions.
- Will my daily health habits benefit my pregnancy? Or be detrimental?
- Who will be my support system?
- How will I manage added stress?
- Am I prepared financially?
- Am I ready to be a parent? And, if you already have children, am I ready to have another?
- If in a relationship, is my partner on-board?
- How will a baby affect my career?
- Am I emotionally ready?
- What happens if I can’t get pregnant?
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How will my life change once the baby is born?
These can be tough questions to ask, but knowing the answers will help you make the best decision for you and your family.
Viverae is a national provider of corporate health and wellness solutions. Our health specialists provide health education and support for all stages of the members’ life. To learn how Viverae can impact the health of your organization, visit Viverae.com.
Barefoot Running Techniques: Running in Minimalist Shoes
Last month we looked at the safety of barefoot running techniques (running in minimalist shoes) vs. traditional shoes. If you are considering this transition from traditional running techniques, understand that you are transitioning from a heel strike landing to a forefoot or midfoot landing. It often takes a significant amount of time and work to train your body for this transition. Along with learning a new biomechanical style, you need stronger foot and calf muscles. The information provided in this blog entry is for informational and educational purposes only and is not a substitute for advice from a physician, physical therapist, or coach. Consult a knowledgeable healthcare provider before implementing any exercise program.
The Golden Rule: Low and slow/don't overdo it. As a heel strike runner, be prepared for a lot of work to switch to forefoot striking. You are learning a new skill.
With the availability of minimalist shoes, true barefoot running is discouraged due to the lack of skin protection. Learn your tolerance and technique of forefoot striking by beginning with short periods on a smooth, hard surface. Use a minimalist shoe to get the proper physical adaptations in the foot and calf.
Strive for a gentle, relaxed soft landing . This is usually on the ball of your foot. After you make contact, allow your heel to gradually go to the ground (this is where the significantly different loading to the foot/calf muscles occurs). This action is similar to the landing from a jumping action, but you don't have to excessively dorsiflex. You are still landing with approximately three times your body weight as in traditional heel strike landing, but using different muscle patterns to absorb the shock.
Shorten your stride : Too long of a stride with forefoot or midfoot striking increases stress to your arch, Achilles tendon, and calf muscles. Listen to your body; it will tell you if you are landing too hard.
Forefoot striking requires significantly more muscle strength in your feet and calf muscles. In the beginning, even 5-10 minutes will create soreness/tightness in the foot and calf muscles. This resolves with progressive training.
Reduce your distance and build up slowly! Week 1, run no more than a quarter to 1 mile every other day. Never run two days in a row for the first month. The main reason for lasting pain or injury is too high of volume stress for the new muscle demands. As a guide, increase distance by no more than 10 percent per week. Rest an extra day if you experience bone/joint pain.
If you are used to a higher distance volume, supplement forefoot striking with traditional running style/shoes. Over time, gradually increase the percentage of forefoot striking and reduce your percentage of traditional running. Continue to use the 10 percent increase per week guideline.
To heal and get stronger, employ daily hamstring and calf stretching. Deep massage also may help. If you develop lasting pain, reconsider your training program.
Using these guidelines should give you a safe and effective plan for your transition. Remember, this new style is an option—not a necessity. Enjoy.
Ross Querry, Ph.D. is a member of the Viverae Medical Advisory Board and special contributor to the Viverae Health Network blog. Viverae is a leading national provider of comprehensive corporate health and wellness programs. .
Improve Your Satisfaction with Life
Being satisfied with your life may help you experience greater physical and psychological health than those who are less satisfied with their lives. Good health, positive social relationships and rewarding employment can all play a big role in increasing your satisfaction with life.
Follow these recommendations to improve your life satisfaction:
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Take time for yourself. Take a break from things in life that get you down. Do something that you enjoy. Take a step back and regroup. You will feel better about yourself, view your life more positively and can refocus on what you need to do.
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Make healthy choices. Take care of your body by being physically active, eating healthy, and getting enough rest. You cannot meet life’s demands if your body is run-down.
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Keep a list. Keep a specific list of your daily and weekly tasks. Mark them off as you go. You will gain satisfaction with each small accomplishment. Also, keep notes of your life goals, plans, and feelings. Getting your thoughts out of your head and onto paper is one way to take control.
Practice positive living. Make a conscious effort to have a positive outlook. Change negative thoughts into positive, remove “can’t” from your self-talk, focus on your strengths and abilities, and find ways to help others.
Dissatisfaction can lead to mental health problems, relationship issues, and decreased productivity at work and at home. Seek help from your doctor or a mental health professional if you are dissatisfied with your life and it is interfering with your ability to lead a healthy, productive life.
National Institute of Mental Health
Viverae is a national provider of corporate health management and wellness solutions. We work with employees to help educate on ways to reduce risk factors like Life Satisfaction to improve health and productivity while decreasing medical costs.
In-House vs. Outsourcing: Do Your Health Management Solutions Provide Long-Term Wellness ROI?
Seventy-four percent of employer-based health care plans now include health management solutions. A properly implemented workplace wellness program can increase productivity and minimize healthcare expenditures. The most successful program, however, probably won’t be the one that saves you the most money up front. Here’s why:
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Integrated solution or outsourced bundle?
When your provider gives you a truly integrated health management package, you’ll see results and have access to the organized data that allow you
to keep track of those results. If your provider outsources various services to a range of contractors, the result can be a tangle of facts and
paper work, increasing the chance that your employees will fall through the cracks. Outsourced bundles are often less expensive up-front but can be
more costly in the long run, because they have lower success rates, more quality-control issues, and chronic organizational problems.
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Single-service provider or comprehensive health management provider?
Providers of wellness programs can be single-service or comprehensive. Simple, single-service providers often offer one diet or fitness program.
Some complex providers have the capability to offer integrated health management solutions that package services from biometric screenings and
health coaching, to physicals, fitness programs, and nutrition consulting. Multifaceted, comprehensive health management solutions can be more
expensive early on, but can noticeably increase employee health and productivity, building a healthier bottom line over time.
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Open book or “black box?”
In a “black box” situation, inputs go in and outputs come out, but interested parties have no way to assess what goes on inside the “black box.” If
your wellness provider has no measures in place to help assess the effectiveness of their program, you won’t be able to determine your return on investment (ROI). If your provider
is truly comprehensive, they’ll show you up-front how they measure success. An effective program will have measures in place to help you map your
progress and savings, ensuring healthy employees and a healthy bottom line.
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Engaged relationships or disengaged “number management?”
A wellness provider who keeps its services in-house builds long-term relationships with your employees. Employees will connect with one
health specialist or clinician
who knows your employee’s history, needs, and desires. These relationships are the key to successful health management. When services are
outsourced to multiple providers, your employee is more likely to become a number on a chart. Employees in these situations tend to feel
disenfranchised and uncertain, a key indicator that your health and wellness solutions aren’t working.
- Low price or low cost? A low-cost solution may draw your attention as you begin to shop around. Be careful! Some providers offer a low price up-front but hide fees in the fine print. Others may outsource their options or have shoddy organization, asking a lower price but keeping you from reaching your health potential. “Deals” like these may be low price up front but contain significant costs for you in the long run, preventing you from attaining a truly healthy bottom line.
Asking your potential provider what operations are performed in-house and which are outsourced will tell you a great deal about that provider: whether they offer truly comprehensive services, whether they operate as an open book, whether they focus on building relationships, and whether they focus on low price or low long-term cost.
Viverae is a national, comprehensive provider of health management and wellness solutions. To learn how Viverae can impact the health of your organization visit Viverae.com.
Tips for Healthy Eating on the Go
Health Specialist Lauren
Fall is here! This time of year brings a tangible shift: vacation season comes to a close, the weather cools off, kids are back in school, fall sports are in full swing, and before we know it, the holidays will be upon us. As schedules get more hectic, employees are frequently on the go and it can become more difficult to practice healthy habits. Here are a few simple tips that you can use to encourage your employees to stay fueled with healthy foods!
- Hone time management skills. No matter how many things are on a to-do list, you and your employees are all equally given 24 hours each day. Busy schedules are a great opportunity to sharpen how well time is managed. An updated calendar at work or at home is a great way for anyone to make the most of the time that he or she has. A personal time study can also be a helpful tool to also evaluate how/where time is needed and frequently spent.
- Keep healthy food available. If healthy food is around, people are probably more likely to eat it! Having a community fruit basket or healthy vending machines can make a difference in how employees eat throughout the day. Encourage coworkers to stock up on healthy snacks to keep around the house or pack as grab-and-go snacks for full days on the run.
- Have a plan. If you fail to plan, you plan to fail, right? Encourage your employees to plan how they can most effectively eat healthy. Setting out breakfast items to grab on the way out the door, packing lunch the night before, or stocking the car or a desk drawer with healthy snacks are small habits that can go a long way. Creating a weekly menu can also make evenings less stressful by avoiding the “What’s for dinner?” discussion.
- Make better bad choices. There are situations that leave no way around the fast-food dinner or late-night snack. Let your employees know that these are perfect opportunities for the “better bad choice.” In those situations, make the best choice you can. Make a “bad” choice a little bit better. Whether it’s subbing a fruit cup for fries or swapping soda for water, talk with coworkers about how everyone can take a “bad” choice one step in the healthy direction.
We hope that these pointers serve you and your employees well this fall! You may have found some tips and tricks that work well at your workplace. Please share any of your feedback in the comments section below!
Health Specialist Lauren works with Viverae’s members to educate them on healthy lifestyle actions that will improve health, productivity and wellbeing! Follow Lauren on twitter: @viveraelifestyl

